Refund Policy

At DailiCove, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a straightforward refund process for eligible items.

Eligibility for Refunds

To be eligible for a refund, your item must be unused, in its original packaging, and in the same condition as when you received it. It must also be within 30 days of delivery. The following product categories are covered under this policy:

• Cleaning Tools
• Beauty Tools
• Tableware
• Office Tools
• Storage

Please note that certain items, such as personalized or perishable goods, may not be eligible for refunds unless defective.

How to Initiate a Refund

To request a refund, please contact our customer support team at [email protected] with your order number and reason for the refund. Our team will guide you through the process and provide a return authorization if applicable.

Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.

Shipping Costs

Shipping costs for returning items are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped or defective product).

Non-Refundable Items

Gift cards, downloadable software products, and items marked as final sale are not eligible for refunds.

Contact Us

If you have any questions about our refund policy, please email us at [email protected]. We are here to assist you.